Refund Policy

Effective Date: [Insert Date]
At Joyful Oils, we want you to love your purchase. If you are not completely satisfied,
this Refund & Return Policy explains your options for returns, exchanges, and refunds.
1. Returns
• You may return unopened and unused products within 14 days, of delivery for a refund or exchange.
• To be eligible, items must be in their original packaging, unused, and in the same
condition you received them.
• Proof of purchase (receipt or order confirmation) is required for all returns.
2. Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
• Opened or used oils.
• Gift cards or digital products.
• Clearance or final-sale items.
3. Refunds
• Once your return is received and inspected, we will notify you by email.
• If approved, a refund will be issued to your original payment method within 10 business days.
• Shipping costs are non-refundable. If you received free shipping, the actual
shipping cost may be deducted from your refund.
4. Exchanges
• We replace items only if they are defective, damaged, or incorrect.
• If you need to exchange a product, please contact us at [insert email] with your
order details.
5. Return Shipping
• Customers are responsible for the cost of return shipping unless the item was
defective, damaged, or incorrect.
• We recommend using a trackable shipping service, as we cannot guarantee that
we will receive your returned item.
6. Damaged or Incorrect Items
• If your order arrives damaged or incorrect, please contact us within
7 days of delivery with photos of the product and packaging.
• We will send a replacement or issue a refund at no additional cost to you.
7. How to Initiate a Return
To start a return, please contact us at:
Joyful Oils
     Email: [insert business email]
  Phone: [insert business phone number]
Please include your order number, the item(s) you wish to return, and the reason for
return.